Privacy Policy
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https://www.ds160advice.com is responsible for the processing of personal data it receives and subsequently transfers to a third party acting as an agent on its behalf.​
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Subject to regulatory compliance with the US Federal Trade Commission.​
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This Privacy Policy applies to your personal information, which we collect, use and process when you are a user of our website and/or customer.​
Our website may contain icons and/or links that redirect you to third party websites. Keep in mind that we do not manage these pages, so we cannot assume any responsibility for the information and content they provide and/or for the correct provision of functionalities and/or services offered by them, since we do not exercise control over them. These third party websites are linked to their own privacy and cookie policies.​
The personal information we collect from you is as follows:​
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Direct interactions: it is the information collected from your interaction with us when you fill in the forms on our website (such as the DS-160 form or the contact form) and/or when you contact our customer service department through the established channels, such as web page chat, posts, email or phone.
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Automated technologies: We automatically collect information such as your IP address, the sections of our website that you consult or the amount of time you spend on our page through the use of cookies, both ours and those of third parties.
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Payment information: We will only request your payment information once you have completed the DS-160 form and accepted our Terms and Conditions in order to proceed with the payment of said form. The information collected will be sent securely to our payment service providers, which are registered, to authorize the transaction. In no case do we view or access the complete information of your credit or debit card. It is the customer's responsibility not to access, provide or send their card information through other channels not authorized by the company.
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Please note that your personal information will only be required when strictly necessary to fulfill the above purposes. For this reason, if you provide us with more information than required, you consent to it being processed for the purposes for which you submit it.​
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The user must provide their personal and/or private information in an accurate, updated and complete manner in order to correctly submit their application for electronic travel authorization and/or manage said information and/or the request for technical assistance. We will not be responsible for circumstances beyond our control in the event that erroneous, incomplete and/or fraudulent user information is provided to us.
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We will never share personal information for marketing or advertising purposes.
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If you visit our websites or use our services from locations outside of the United States, please be aware that information you provide to us through the use of our websites or services may be transferred to and processed in countries other than the country from which you you viewed our websites or used our services, including in the United States.